Media Semantics

Email Support	Registered users can access technical support by email, at: support@mediasemantics.com If you are reporting a defect, please be as specific as possible - we may ask you to provide an isolated test project that exhibits the problem, so that we can attempt to reproduce it.
Knowledge Base	Knowledge Base articles supplement the product documentation with additional tips that we couldn't fit into the product documentation. The following articles are available at this time: KB100 - Current build and build history KB101 - Integrating Character Builder with Adobe Captivate KB102 - Working with Flash Lite KB103 - Using Character Builder with Microsoft PowerPoint KB104 - Building a SCORM-compliant Learning Object KB105 - Working with Articulate Presenter KB106 - Using a transparent background with HTML KB107 - How to install the Microsoft Post Acceptor KB108 - Working with TechSmith Camtasia KB109 - Upgrading to Character Server build 155 KB110 - Character Builder output in a Flash 8, 9, or Flex container KB111 - Configuring Red5/FMS on a dedicated IP KB112 - Installing Microsoft IIS on your development machine KB113 - Using the GetURL action with AIML KB114 - Enabling CGI Extensions on IIS 6 or 7 KB115 - Adding a character to Trivantis Lectora KB116 - Adding Read/Write permissions to the CS Logs directory KB117 - Setting up Program D for use with the Character Server KB118 - The "Object doesn't support this property or method" error
Support Board	Please try our support board if your question may be of general interest. This board is monitored daily by our support staff. We do require that you register as a new user before posting a question - we apologize for any delay in processing your registration: the information is manually reviewed to avoid spammers. Evaluation users are welcome!