Email Support Registered users can access technical support by email, at:

If you are reporting a defect, please be as specific as possible - we may ask you to provide an isolated test project that exhibits the problem, so that we can attempt to reproduce it.

Knowledge Base Knowledge Base articles supplement the product documentation with additional tips that we couldn't fit into the product documentation. The following articles are available at this time:

KB100 - Current build and build history
KB101 - Integrating Character Builder with Adobe Captivate
KB102 - Working with Flash Lite
KB103 - Using Character Builder with Microsoft PowerPoint
KB104 - Building a SCORM-compliant Learning Object
KB105 - Working with Articulate Presenter
KB106 - Using a transparent background with HTML
KB107 - How to install the Microsoft Post Acceptor
KB108 - Working with TechSmith Camtasia
KB109 - Upgrading to Character Server build 155
KB110 - Licensing your NeoSpeech Speech Pack

Support Board Please try our support board if your question may be of general interest. This board is monitored daily by our support staff. We do require that you register as a new user before posting a question - we apologize for any delay in processing your registration: the information is manually reviewed to avoid spammers. Evaluation users are welcome!







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