The optional Character Server product processes requests from the Character Builder-generated projects that use an "external presentation". After installation of the Character Server, you will see new "Dynamic Speech" and "AIML" templates listed under File > New Project.

To install the CS you will need web software such as Microsoft Internet Information Services (IIS) or Apache. The CS installer will configure IIS for use with the CS on your development machine. Apache is also supported, however you will manually need to add a few lines into your Apache httpd.conf configuration file - please see the post-installation Readme.

IIS is available in the Windows XP Pro and Vista OS, however it may not be installed by default on your computer. IIS is not available for Windows XP Home.

On Windows XP Pro, go to the Control Panel's Add or Remove Programs applet, then select Add/Remove Windows Components. Be sure Internet Information Services (IIS) is checked:

On Windows Vista, the Control Panel task is called Turn Windows features on or off. Be sure to set Internet Information Service as well as all sub features, in particular the 6 Management Compatibility features.

After installing your web software, you should insure that it is operating correctly by entering the URL